It's a good thing there aren't any nameplates on managers' doors at Mercantec
Inc.
Since February, when Divine Interventures Inc. bought 40 percent of
Naperville-based Mercantec for $23.5 million, four new executives have been
installed and at least as many have left.
Divine's team slashed Mercantec's marketing budget and pushed the firm to
strengthen its ties with big Internet service providers that can help it sell
its electronic-commerce software to small and midsize businesses.
"They are the most active venture capitalists I have ever worked
with," says Tom Lewicki, Mercantec's former chief financial officer, who
runs a consulting practice in Champaign.
Divine can't afford to be passive.
The year-old company is among the boldest of hundreds of incubators that
sprang up around the U.S. during last year's Internet euphoria, when investors
snapped up shares of companies with scant financial histories.
Now, with Internet stocks off more than 50 percent since April, Divine is
trying to persuade investors that its business model will work, even in a market
that is soured on risky start-ups.
That won't be easy.
Only a handful of the 53 companies in which Divine bought stakes are
profitable, and two-thirds are expected to continue losing money next year.
Divine is cutting expenses and preparing to let some start-ups fail while
pushing more promising ones as quickly as possible toward mergers, sales or
public offerings--at higher valuations, it is hoped, than those at which Divine
invested.
"We are very realistic in that some of [the companies] will survive and
some of them won't," founder and chief executive Andrew "Flip"
Filipowski told analysts last week. "It becomes clearer over time which we
will focus on and which we won't."
There is little time to waste.
Divine raised a total of $338 million from public investors and big
corporations last month--enough to meet its working capital and cash needs for
at least 12 months.
But Divine needs to prove quickly that it can produce winning companies in
order to build credibility and boost its stock price so that it can return to
the market later for more money, people who follow the industry say.
"We believe there's some great companies [in Divine's portfolio],"
says local venture capitalist George Garrick, one of Divine's 43 directors and
former CEO of Internet marketer Flycast Communications Corp., now part of CMGI
Inc.
"But until some of them start going public with multibillion
valuations," Garrick adds, "we're not going to know."
So far, investors don't share Garrick's confidence. Divine's stock has
trended down to the $7 area since its $9 per-share offering July 12.
That's barely higher than the $6 price (adjusted for a 6-to-1 reverse split
at the IPO) paid last year by early private investors--including a high-profile
board of Chicago CEOs who backed Filipowski's vision for building a powerful
Internet consortium.
Employee option prices range from $4.50 to $13.50, split-adjusted, which
means that recruits who were banking on a windfall when Divine went public are
sorely disappointed.
Nonetheless, backers such as San Francisco-based brokerage Robertson
Stephens, the lead underwriter for Divine's IPO, view the stock as a good
long-term investment worth as much as $35 per share, based on the potential
market value of Divine's holdings.
Filipowski's team has been working with Divine's companies to revamp their
business plans in light of investors' demand that start-ups offer convincing
timetables for becoming profitable.
For many firms, that is requiring a big adjustment from last year, when
venture capitalists favored spending aggressively to gain advantage in the race
to capture customers and grow sales.
"We're concentrating on plans that allow [companies] to break even in
the shortest amount of time . . . even if it means sacrificing some on the
growth," Filipowski told analysts.
Divine also is looking to combine complementary companies into bigger
enterprises that can be profitable faster. One scenario calls for merging
Divine's Internet services providers--firms offering Web design, strategy,
public relations, real estate and other services--into a single company called
Charisma.
The mood at Divine's wide-ranging companies, meanwhile, varies as widely as
the companies' prospects.
At Web Design Group in Chicago--one of Divine's profitable companies--the
staff has more than doubled, to 60, since January.
"I think everyone is cautious about the stock right now," says
Charles Stevenson, chief operating officer, who started the company five years
ago in an apartment. "We wish it had done better."
Others are bluntly pragmatic.
"We wanted a couple of things [from Divine]--some cash, to solidify our
management team and to move from working with start-ups to mainstream
clients," says Nate Weersing, founder and CEO of Westbound Consulting Inc.,
an integration services firm with programmers here and in India.
"Would it be great if Divine were the greatest thing since sliced bread?
Yeah, but we got what we wanted. We made the [partnership] work."
At Mercantec, which reported a slim $1.5 million in sales last year, Divine's
revamp left hard feelings.
Several former employees say the company needed better focus, but that they
felt bowled over when Divine's recruits took charge.
"A lot of them didn't know a thing about software or the Internet,"
says a former employee. "They were a little heavy-handed."
Mercantec CEO Andy Parker disagrees. "It's not like [Divine] pushed
people down our throats," he said. "The company was a little screwed
up and we brought in some people . . . who could help fix it."
At Closerlook Inc., a growing digital strategy and design firm with 1999
sales of $7.4 million, investment bankers are starting to call on founder and
CEO David Ormesher--a sign the company may be considered a promising IPO
prospect, though Ormesher is in no hurry. Divine invested $17.5 million in
February for a 43 percent stake.
Motorola Inc. joined Divine in an $18 million investment in Perceptual
Robotics Inc., which offers software that allows Internet users to operate
remote cameras. The 4-year-old firm recently moved to Chicago from Evanston with
the help of Divine's majority-owned real estate services firm, Dotspot.
Unlike companies such as Mercantec, Perceptual Robotics is gearing up to
spend more on marketing.
"We could become profitable relatively easily by cutting back the rate
at which we're investing," says CEO Paul Cooper. "For us, it's really
a question of how much we want to invest in being the leaders in our market. . .
. We plan to invest to grow for at least another 18 months."
As for Divine's overall prospects, insiders say Filipowski's team is
convinced the company's portfolio includes at least a few bright stars.
"That's certainly what investors are hoping for, those home-run
hits," says Paul Bard, analyst at Renaissance Capital in Connecticut.
Bard's firm declined to invest in Divine's IPO, but he believes incubators as
a class have big potential.
Says Bard: "All it takes is a small number of really strong investments
in one of these companies' portfolios to really do well."